The activity serves as a brief energizer during a workshop, and helps to get creativity flowing. At the end of this method, each team member will be a little more familiar with each other.
Tobias Lütke, CEO at Shopify coined the term: “Another concept we talk a lot about is something called a ‘trust battery’. It’s charged at 50 percent when people are first hired. And then every time you work with someone at the company, the trust battery between the two of you is either charged or discharged, based on things like whether you deliver what you promise.”
The adoption of this concept helps to assess work relations with greater clarity. By measuring the charge on the trust battery, we have the context to frame any potential conflict. A low trust battery is the core of many personal disputes at work. When the battery is drained, things quickly get judged harshly.
A trust battery is a summary of all interactions to date. If you want to recharge the battery, you have to do different things in the future. Only new actions and new attitudes count.
A trust battery is personal: Bob may be at 85% with Alice, and 40% with Jim. While Alice may be at 25% with Bob and 60% with Jim.
So the point of this exercise is to give you and your team an honest assessment about what is your trust battery with other people on the team.